When will it arrive?
Your bag is roasted for your order in Kuala Lumpur and leaves us within 24 hours of roasting. Peninsular Malaysia parcels usually land 1 to 3 business days after dispatch. That is how it usually goes, not a promise.
What does the roast date on the bag mean?
The day your coffee came out of the drum. Coffee tastes best from about day 7 to day 30 after roasting. Yours arrives a few days after roasting, before that window opens, so the whole window is yours.
What if I don’t like it?
Beans not right? Free replacement, no questions asked. Tell us it missed and a different bag goes out. You don’t send anything back.
Whole bean or ground?
Whole bean if you own a grinder: it keeps its flavour for weeks. Ground coffee starts fading within 20 to 30 minutes of grinding, so pick a grind only if you don’t have one. Every grind is the same price, and we grind to order before the bag is sealed.
Is this a subscription?
No. One bag, paid once. Nothing renews.
How much coffee is 300g?
About 20 cups at 15g a cup, two to three weeks for one person. Two bags are about 40 cups. The kilo is about 66.
