Free Shipping on order over RM80 | First Subscription enjoy 30% off, code FIRSTBOX
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Free Shipping on order over RM80 | First Subscription enjoy 30% off, code FIRSTBOX

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    • Shipping Guide

    Shipping freshly roasted coffee beans is our top priority. We work very closely with our roaster partners to ensure all coffee beans are freshly roasted. We restock our coffee beans once every week. All roast dates are stated in every coffee description. 

    Shipping Schedule

    All orders are shipped within 1 to 2 working days, excluding orders with 500g, 1kg Pack & World's Best Coffee or otherwise mentioned at the end of the product description. Our roasters will roast once the order is placed to ensure maximum freshness, hence it takes 3-6 working days to ship. Orders containing roast-to-order coffees will ship all together in 1 shipment.

    Orders placed before 12 pm will be ready for shipment by the next business day.
    Order placed at 9 am will be packed on the same day and the courier will pick it up in the evening. 
    Order placed at 3 pm (Friday) will be packed and ready for shipment on the next business day (Monday), collected by courier on Monday. The courier will move on for delivery from the following business day (Tuesday).

    Within Malaysia

    All orders are shipped via DHL E-Commerce, GDEX & J&T Express courier service, from Monday until Saturday (Saturday delivery is subject to house address only). It usually takes 1-2 working days to be delivered. * Applicable to the business working day ( Weekend orders will be processed on the next business working day ).

    Shipping Fee

    FREE SHIPPING for all orders above MYR 80.
    Flat MYR 7 shipping fee for all orders below MYR 80.
     

    Same Day Delivery

    We offer same day delivery within Central Klang Valley via Lalamove & Grab Express on weekdays Monday to Friday only, excluding public holidays. 

    Order place before 12pm will arrange delivery out in the afternoon. The delivery will be delivered before 7pm.  
    Order with 1kg Pack will be subject to availability. We will contact you if the 1kg pack is unavailable and will refund the shipping fee accordingly. Feel free to contact us regarding the availability via chat and messenger. 

    Shipping Fee

    MYR 25 shipping fee delivery within Central Klang Valley only

     

    International Shipping

    We ship all international orders via DHL Express, Aramex, and FedEx. The delivery time varies depending on the courier, we state all the estimated delivery times as follows**.

    All orders ship within 1-2 business days.
    Roast to order coffee beans (1kg pack & World's Best Coffee) ship in 3-6 business days. Orders containing roast to order coffees will ship all together in 1 shipment once all coffees are ready.

    Once we have shipped your order, we will send you a confirmation email with a tracking link and number to trace your parcel. Shipping transit times only start to run once you are provided with a tracking number.  

    Please note that all coffee beans are shipped using a courier service with tracking, so someone will need to be present at your shipping address to receive and sign for the parcel on delivery.

    Shipping Fees

    The cost of shipping depends on weight, volume and destination. The price for your shipment is calculated and added to your total during checkout. You may check the fee with a cart using the shipping rates calculator.

    Free Shipping for orders over RM150 for Singapore.

    Shipments may be subject to import duties and taxes depending on the country and they will be charged once the parcel has reached the destination country. The recipient of the parcel will pay these charges, customs policies vary by country. We shall not be responsible for any issues related to customs clearance, the receiver of the parcel must contact the local courier regarding this. 

    We recommend a purchase of a maximum of 2kg in a single purchase to ease customs clearance.  If you cannot find the rates for your country above, write to us at support@beanshipper.com. We will get back to you soon.