If your purchase were damage during shipment or wrong item received, you can send it back to us.
You can choose either for a full refund to your Bean Shipper Account or to exchange to a same price item.
Please email your inquiry to firstname.lastname@example.org with subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.
To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) to best describe the matter & condition.
Please allow a minimum of 1-3 working days from the date we receive your return package to you.
How about postage charges?
Customer would have to bear the postage fee shipped back during the return process.