If your purchase were damage during shipment or wrong item received, you can send it back to us.
You can choose either for a full refund to your Bean Shipper Account or to exchange to a same price item.
Please email your inquiry to firstname.lastname@example.org with subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.
To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) to best describe the matter & condition.
Please allow a minimum of 14 working days from the date we receive your return package to you.
How about postage charges?
Customer would have to bear the postage fee shipped back during the return process.